Shipping Policy
Thank you for shopping with AnnGeeBee Herbal Tea’s. We take care in preparing and packaging each order so your herbal products arrive safely and securely.
Order Processing
Orders are processed after payment has been successfully received. Please allow approximately 2–5 business days for order preparation before shipment.
Processing times may be extended during holidays, sales, periods of high order volume, or other unexpected delays.
United States Shipping
We currently ship throughout the United States.
Shipping charges are calculated during checkout based on the number of items in the order. The shipping amount shown at checkout is the amount charged for shipping and handling.
Canada Shipping
We currently offer shipping to Canada.
International shipping rates are higher than domestic rates due to carrier costs, customs processing, and additional handling. The applicable shipping charge will be shown during checkout.
United Kingdom Shipping
We currently offer shipping to the United Kingdom.
The applicable international shipping charge will be displayed during checkout.
Other International Locations
At this time, online shipping is limited to the United States, Canada, and the United Kingdom.
We may expand shipping to additional countries in the future as we review carrier availability, shipping costs, customs requirements, and regulations involving herbal products.
Customs, Duties & Import Fees
International customers are responsible for any customs duties, VAT, taxes, import fees, or other charges assessed by their destination country.
These charges are separate from the shipping fee paid to AnnGeeBee Herbal Tea’s and are not controlled by us.
Customers are also responsible for confirming that the products they purchase are permitted for import into their country.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before submitting your order. AnnGeeBee Herbal Tea’s is not responsible for delays, failed delivery, or additional shipping expenses caused by an incorrect or incomplete address provided by the customer.
If you notice an address error after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered the shipping process.
Shipping Delays
Once an order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside of our control, including weather, carrier delays, holidays, customs inspections, or other transportation disruptions.
Estimated delivery times are not guaranteed.
Lost, Missing or Damaged Packages
If your order appears to be lost, significantly delayed, or arrives damaged, please contact us so we can review the situation with you.
Please retain the packaging and take photographs of any damaged package or product, as this information may be needed when reviewing a shipping claim.
Returned or Undeliverable Packages
If a package is returned to AnnGeeBee Herbal Tea’s because of an incorrect address, refused delivery, failure to claim the package, or another delivery issue outside of our control, additional shipping charges may be required before the order can be shipped again.
Contact Us
If you have questions concerning your shipment, please contact us through the Contact form on our website or at:
contact@anngeebeeherbalteas.com
We will do our best to assist with shipping-related questions and concerns.