Refund & Returns Policy
At AnnGeeBee Herbal Tea’s, we take pride in preparing and providing our products with care. Due to the nature of our herbal teas, blends, capsules, and other consumable wellness products, all sales are final. For health, safety, and sanitation reasons, we cannot accept returns or exchanges once an order has been shipped or delivered.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, you receive the wrong item, or an item is missing from your order, please contact us as soon as possible after delivery. We ask that you provide your order number, a description of the issue, and clear photos of the package and/or product when applicable.
Once we review the issue, we will determine whether a replacement or refund is appropriate.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. We cannot guarantee that an order can be canceled once processing has begun or after it has shipped.
Shipping Issues
AnnGeeBee Herbal Tea’s is not responsible for delays caused by the shipping carrier. Customers are responsible for providing a complete and accurate shipping address when placing an order.
For additional information regarding shipping, please review our Shipping Policy.
Contact Us
If you have questions or concerns about an order, please contact us at: